General terms and conditions
for holiday apartments of the Müritz-Plau Fishery
1. Performance:
The performance specifications and the details in the travel confirmation/invoice with reference to said specifications shall be decisive for the receipt of the contractual performance.
Any ancillary agreements made orally or on the telephone, which change the performance agreed in writing, must be expressly confirmed by the service provider.
The prices stated are end prices (incl. statutory VAT) in accordance with the current price lists.
Visitor’s tax is not included and shall be levied in accordance with the current bylaws.
The prices shall apply per holiday apartment and for boats per day unless otherwise specified.
2. Booking/Payment:
The booking is a binding offer to conclude an accommodation agreement with the service provider.
By concluding the rental agreement, a binding accommodation agreement is made between Fischerei Müritz-Plau GmbH and the guest.
Within a week of receiving the booking/invoice, the down payment indicated on said invoice shall be due. This shall be 20% of the total price.
The payment of the remaining rental fee shall be paid four weeks before starting the holiday. In exceptional cases, the rental fee shall be paid on site on starting the holiday.
3. Cancellation/rebooking:
The guest may rescind the agreement at any time through a written cancellation notification. Even if the holiday was initially booked by phone,
the receipt of the written cancellation notification at the proprietor’s is of decisive importance. In this case, the service provider shall be entitled to charge a cancellation fee,
in accordance with the following graduation.
- Cancellation by the 45th day before the date of arrival 20%
- Cancellation between the 44th day and the 35th day before the date of arrival 50%
- Cancellation from the 34th day before the date of arrival 80 %.
- Non-arrival at the accommodation: 100%
The amount of the cancellation fee shall be based on the agreed price of the accommodation.
The customer has the option of furnishing proof that damage was not suffered at all or only to a slight degree.
Fischerei Müritz-Plau GmbH recommends that you take out a travel cancellation insurance policy. Transfers to another service or a different
travel date can as a general rule only take place as a new booking following a cancellation.
4. Arrival and departure :
Guests shall arrive between 2.00 pm and 4.00 pm and as agreed. Departure must take place by 10 am.
Please phone the relevant fisher yard a few days before beginning your holiday to clarify your precise arrival time and key collection.
5. Care of the rental property:
Without permission from the proprietor the guest shall not be permitted to allow third parties to use the rented property, in particular to sublet it.
The guest undertakes, to handle the holiday home including its inventory and any communal facilities with care.
Additionally the guest is committed to replace any damage caused by his/her fault or the fault of a member of his/her party which occur during his/her stay.
Any damage in and to the holiday property (including accessories, boats etc) must be reported to Fischerei Müritz-Plau GmbH without delay.
The guest, his/her party and all objects they have brought with them are not insured by Fischerei Müritz-Plau GmbH during the stay.
Animals are not permitted at the fisher yards and in the holiday homes.
Smoking is forbidden in the holiday homes.
6. Guarantee:
If a performance specification relating to the accommodation has not been provided or not as contractually agreed, the guest can demand a rectification within a justifiable period.
The service provider shall be entitled to remedy the situation by providing a replacement service of an equal or higher value.
It can however refuse to provide rectification if this requires a disproportionately high expense.
In the event that the accommodation/travel services have not been provided as contractually agreed and the guest complained about this without delay on location,
the guest may claim a reduction in the costs.
7. Limitation period:
All contractual claims due to performance of the holiday not being as contractually agreed must be asserted by the guest within one month after the contractually determined end of the holiday.
After the expiry of this deadline, claims can only be asserted if the guest has been prevented from upholding the deadline through no fault of his/her own.
8. Severability:
If one of the provisions above proves to be fully or partially invalid or if it should later lose its legal effectiveness, the validity of the remaining provisions shall not be affected as a result.
The statutory provisions shall apply in place of the invalid provisions.
9. Place of jurisdiction:
For all disputes resulting from this agreement the local court of Waren (Müritz) shall be responsible.
